MTB Employee Spotlight: Meet Jonah Shearer

Jonah may have been born in Cary, but she moved to Charlotte when she was a baby, so we consider her a native. If you’ve called MTB, you may have been greeted by Jonah on the other end of the line. She is one of our customer service representatives who schedules appointments, answers homeowner questions and assists with equipment warranties. She enjoys solving problems and putting customers at ease.

“My favorite part of working for MTB is aiding our customers with no heat or no air conditioning through the process of getting them comfortable in their homes again,” Jonah said.

Outside of work, she likes to relax and watch TV, including the addictive TLC show, 90 Day Fiance.