Our Most Recent Service Reviews
Shemar and MTB are the best!!
Quickly replaced my failed Nest thermostat
I have been a member of MTB's Priority Comfort Agreement (PCA) program for years. Their service technicians come out twice a year for a system inspection and tune up. I have never had a problem with MTB until last week. I was not happy with the most ...recent service. The technician was polite, but I believe he made some mistakes that caused one of my systems to go offline and the other to freeze up. I let MTB know about the situation and they were very responsive in getting everything fixed and back online. I work in service delivery in another industry ... I know that sometimes things can go wrong even with good employees. We live in an imperfect world. Assuming errors and problems are at a reasonable level (which they are), the best judge of a good company is how they respond to problems. Thanks to Chris, Shamar, and Lamar for getting things back online!Read More...
MTB service has been thorough and complete with good documentation on the service and unit status.
Very professional & efficient.
Benton provided great customer service with answering my concerns pertaining to the maintenance on my air condition unit.
We were very pleased with the prompt service and ease of scheduling an appointment for our HVAC which quit during the hottest part of summer. Professional technician who was very knowledgeable and explained everything to us.
